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Welcome to CGS STORE. These Terms & Conditions ("Agreement") govern your access to and use of our website, products, and services. By accessing or using our platform, you agree to these terms, so please read them carefully.

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1. Acceptance of Terms

By accessing or using CGS STORE at www.cgsstores.com, you agree to abide by these Terms & Conditions. If you do not agree to these terms, please do not use the website.

2. User Obligations

  • Eligibility: You must be at least 18 years old or have parental/guardian consent to use our website and services.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.
  • Lawful Use: You agree to use CGS STORE only for lawful purposes and in compliance with all applicable local, national, and international laws.

3. Product Listings

  • Accuracy: We strive to ensure that product descriptions, images, prices, and availability on our site are accurate. However, we do not guarantee that all information will be free from errors.
  • Pricing Changes: Prices are subject to change without notice. In case of errors in pricing or product information, we reserve the right to correct such errors and cancel any affected orders.
  • Availability: Product availability may vary, and CGS STORE reserves the right to limit quantities or discontinue any products at any time.

4. Orders and Payments

  • Order Process: By placing an order, you confirm that the details provided are accurate. CGS STORE reserves the right to accept or cancel any orders for any reason, including suspected fraudulent activity or product unavailability.
  • Payment Methods: Payments are processed securely, and all prices include applicable taxes. Accepted payment methods will be displayed at checkout.
  • Order Confirmation: An email confirmation will be sent once the order is placed. If any issues arise, we will notify you promptly.

5. Shipping & Delivery

  • Shipping Terms: We aim to process and ship orders within the specified time frame, but delivery times may vary due to factors beyond our control.
  • Shipping Charges: Shipping fees will be calculated at checkout and displayed before completing your purchase.
  • Delivery Issues: In the event of delays or problems with delivery, you may contact our support team for assistance.

6. Returns & Refunds

  • Return Policy: Products may be returned according to our Return Policy. Items must be in original condition and packaging to qualify for a return.
  • Refunds: Once a return is processed and approved, refunds will be issued to the original payment method within the time frame specified in our Return Policy.
  • Non-returnable Items: Certain items may not be eligible for return, such as perishable goods or items marked as final sale.

7. Intellectual Property

  • Ownership: All content on CGS STORE, including images, text, graphics, logos, and software, is the property of CGS STORE or its licensors. It is protected by intellectual property laws.
  • Prohibited Use: You may not copy, reproduce, distribute, or exploit any part of the website or its content without our prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for more information about how we collect, use, and safeguard your personal information.

9. Limitation of Liability

  • General Limitation: To the fullest extent permitted by law, CGS STORE shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our platform or inability to access it.
  • No Warranty: We make no warranties or representations about the accuracy or completeness of the content, products, or services on our site. All products are provided "as is."

10. Indemnification

You agree to indemnify and hold CGS STORE, its employees, affiliates, and partners harmless from any claims, damages, losses, liabilities, or expenses arising out of your use of the website or violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions are governed by the laws of Egypt. Any disputes arising from these terms or your use of the website will be resolved in the courts of Egypt.

12. Changes to Terms & Conditions

CGS STORE reserves the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any updates or changes.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: